New Aged Care Act
August 12, 2025
From 1 November this year, the new Aged Care Act will ensure you have greater rights and more choice when accessing and receiving aged care services.
The new Act improves key areas of the new aged care system, including:
- putting your rights at the centre of your aged care
- strong rules and regulation to ensure safety, quality and fairness
- quality care through higher standards and cultural safety
- more choice and transparency when accessing services
- simple access and entry into the aged care system
- Visit the My Aged Care website to understand how Australia’s aged care system is improving.
What it means for you
The new Act will give you a stronger, more independent voice. This will empower you to make informed decisions about the care and services you receive, and have those decisions not just accepted but respected.
With clearer protections in place, you will have a safer way to speak up if you are not satisfied with your care. Providers will also be better equipped and supported to handle complaints and feedback effectively.
To help you understand these changes and how they come together under the new Act, a supporting infographic is now available. An animated version is available in a variety of languages, as well as in Auslan.
There are also e-learning modules available to better understand the changes under the new Act.
To stay up to date on the aged care changes, subscribe to EngAged, the Department of Health, Disability and Ageing’s newsletter for older people.
Visit the My Aged Care website to understand how Australia’s aged care system is improving.