Our Approach
At TPG Aged Care we believe that everyone has the right to be treated with dignity, respect and privacy as valued individuals in our community. That’s why we work so hard to provide professional and reliable support, promote independence, improve quality of life and defer the need to move into residential care. It’s these beliefs, passions and dedication to what we do that makes us so unique.
Our Vision
Our vision is to become a leading community health care service provider focused on the delivery of quality, high level care in the community and to provide employment for people seeking to work in the aged care industry.
All TPG Aged Care staff are committed to providing quality services to people who face limitations in their daily living activities to maintain their functional ability, wellbeing, and quality of life.
Our Mission
The purpose of TPG Aged Care is to provide:
- care and services to support elderly people who wish to continue to live independently in their own home for as long as possible
- provide practical help and support, promote independence, improve quality of life and reduce the need for residential care
- employ people to work in their local communities supporting others and assisting them to retain their independence.
Our Values
We are value-based.
We espouse the philosophy that everyone deserves a committed contribution in the delivery of services.
We are committed to providing services that are relevant to the needs of all clients and stakeholders and ensure they’re delivered with dignity and respect.
We believe in the rights of people:
- to make choices in their own lives
- to be treated with dignity, respect, privacy and confidentiality
- to be valued as an individual
- to access services on a non-discriminatory basis
- to participate in employment that is appropriate and meaningful
- to receive training that is relevant to their employment needs
Service Delivery
Excellent service delivery is already a core goal of our business, and our clients influence every aspect of this goal. It is focused on being accessible, responsive, creative, and flexible in our dealings with clients in meeting their physical, social, cultural, psychological, and spiritual needs. We pride ourselves on developing trusted partnerships with both our clients and other stakeholders which has formed the foundation of our success in the community aged care sector.