Our People
At TPG Aged Care we know that our people are our greatest asset. Their intellectual capital, experience in the care industry and passion for what they do allow us to grow and achieve our vision: to become a leading community health care service provider focused on delivering the highest level of care.
Combined by our beliefs and united by purpose, it’s our professionalism, caring nature and reliability that allow us to promote independence, improve quality of life and help our care recipients to live supported in their own homes.
Our personal care and respite support workers hold a Certificate III in Individual Support or Aged Care and are chosen by us for their experience, ability and demeanor. We promote the principles of wellness, ablement and re-ablement and encourage our staff to constantly upgrade their skills through ongoing personal development.
As a minimum, all of our support workers hold a Provide First Aid Certificate and participate in annual mandatory OHS, manual handling, infection control and CPR training. And if a care recipient has specialised needs, our support workers are trained and experienced to manage their particular circumstance and are deemed competent by a Registered or Enrolled Nurse.
Director:
As our director, Patricia Tassell is responsible for the overall management of TPG, the supervision of senior management, and the development of growth. Patricia has a strong community development background, and has worked in the aged care sector for two decades and brings to TPG skills attained in previous experience in community-based employment services and as a Senior Electorate Officer with a Federal Member of Parliament.
Operations Manager:
David Madigan brings to TPG over 15 years of project and contract management experience. Holding a Bachelor of Science in Information Systems Development, he oversees the operations of our community services, ensuring their alignment with the company’s objectives and values, and works to increase company system efficiency and quality of service.
HCP Co-ordinator:
Linda Grey has worked in the aged care industry for the past 15 years. Holding a Bachelor of Arts, a Certificate III in Aged Care Work and a Certificate IV in Frontline Management, her wealth of knowledge is enhanced by on-the-ground care management experience. Linda is responsible for the day-to-day management and administration of TPG Aged Care’s home care package delivery.
Part of her role is to provide case management for all level 1 and 2 care recipients as well as liaising with HCP brokerage agencies, social workers and hospital discharge planners.
Note: Our level 3 and 4 care recipients are case managed by our registered nurse Linelle Peacock.
Service Coordinator:
As our service coordinator, Lisa O’Loughlin is responsible for the day-to-day service operations of our company. Lisa has worked in aged care industry for 29 years and is responsible for the rostering of referrals, staff administration and liaises with brokerage agencies and our clients.